Multi-Channel Selling: One Feed, Multiple Platforms
Why limit yourself to one sales channel when your customers are everywhere? Multi-channel selling isn't just an option anymore — it's a necessity for growth.
In this guide, we'll show you how to manage product feeds across multiple platforms without losing your mind.
Why Multi-Channel Selling Matters
of shoppers use multiple channels during their purchase journey
higher revenue for brands selling on 3+ channels
monthly users across Google, Facebook, and Amazon combined
The Major Sales Channels
Google Shopping
Google Shopping
Best For:
High-intent shoppers actively searching
Feed Format:
XML, TXT, or Google Sheets
Key Requirements:
GTIN, Google Product Category, Shipping
Free Listings:
Yes, via Merchant Center
Facebook & Instagram
Facebook & Instagram Shops
Best For:
Discovery, social proof, impulse purchases
Feed Format:
CSV or XML via Commerce Manager
Key Requirements:
Content ID, FB Product Category
Shoppable Posts:
Yes, tag products in posts/stories
Amazon
Amazon Marketplace
Best For:
Prime customers, massive reach, trust
Feed Format:
Flat file (TXT) or API
Key Requirements:
ASIN, Bullet Points, Search Terms
Fulfillment:
FBA or Merchant Fulfilled
TikTok Shop
TikTok Shop
Best For:
Gen Z, viral products, video commerce
Feed Format:
CSV or API
Key Requirements:
Video content, fast shipping
Live Shopping:
Yes, with in-stream checkout
The Challenge: Different Requirements
Each channel has different:
- Field names — Google uses "title", Amazon uses "item_name"
- Required attributes — Some need GTIN, others need ASIN
- Category taxonomies — Each has their own classification
- Character limits — Title lengths vary from 80-200 characters
- Image requirements — Different sizes and formats
The Solution: Centralized Feed Management
Instead of managing separate feeds manually, use a single source of truth:
How NextFeed Works
Your Store
NextFeed
Transform & Optimize
All Channels
Key Benefits
- One import, multiple exports — Update products once, sync everywhere
- Channel-specific optimization — Different titles for Google vs Amazon
- Automatic format conversion — We handle field mapping
- Consistent inventory — No overselling across channels
- Performance tracking — See which channels perform best
Best Practices for Multi-Channel Success
1. Start with Quality Data
Your source data should include:
- Complete product information
- High-quality images
- Accurate inventory levels
- Valid identifiers (GTINs)
2. Optimize for Each Channel
Don't just copy-paste. Customize:
- Google: Focus on search keywords in titles
- Facebook: Lifestyle-focused descriptions
- Amazon: Bullet points and backend keywords
3. Price Strategically
Consider channel-specific pricing for:
- Marketplace fees (Amazon takes 15%)
- Advertising costs
- Fulfillment costs
4. Monitor Performance
Track metrics across channels:
- Click-through rate (CTR)
- Conversion rate
- Return on ad spend (ROAS)
- Cost per acquisition (CPA)